Privacy Policy

Last updated: [07-JAN-2024]

Welcome to XtraToy.com (“us”, “we”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website.

By accessing or using our website, you consent to the practices described in this Privacy Policy. We may update this Privacy Policy from time to time, and the updated version will be posted on this page. It is your responsibility to review this Privacy Policy periodically for any changes.

Information We Collect

We collect both personal and non-personal information in order to provide and improve our services. The types of information we collect include:

  • Personal Information: This includes your name, email address, mailing address, phone number, and payment information. We collect this information when you create an account, place an order, or subscribe to our newsletter.
  • Transaction Information: When you make a purchase on our website, we collect information about the products you purchase, payment details, shipping address, and order history.
  • Log Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, referring/exit pages, and operating system. This information helps us analyze user behavior and improve our website.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your device and help us remember your preferences and gather information about your usage of our site.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To process orders, provide customer support, and deliver products to you.
  • Communication: To send you transactional emails, updates, and marketing communications related to our products and services.
  • Improvement: To analyze user behavior, gather insights, and enhance the functionality and user experience of our website.
  • Legal Compliance: To comply with legal obligations, respond to requests from authorities, and protect our rights and interests.

Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with certain third parties, including:

  • Service Providers: We engage third-party service providers to assist with various aspects of our business, such as payment processing, shipping, and marketing.
  • Legal Requirements: We may share your information when required by law, legal process, or government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

Your Choices

You can manage your personal information by accessing your account settings on our website. You can update your contact details, preferences, and unsubscribe from marketing communications.

You can also disable cookies in your browser settings, but please note that this might affect the functionality and user experience of our website.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [support@xtratoy.com].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the “Last Updated” date at the top of the page.